Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us. If you would like to make a comment or suggestion, please contact the practice by post or email.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please email us at aps.patients@nhs.net and the practice manager will deal with your concerns appropriately.