The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We are now establishing a system to allow you to see all the information within your health record. If you are over 16 and have an online account, such as through the NHS App, NHS website, or other GP online services and apps, you will be able to see all future information entered on your medical record (from 1^st November 2023) 

This means that you will be able to see records from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists, although you will be able to see any letters that hospitals or specialists send to your doctor (GP). You will only be able to see information from 1^st November 2023, and not any records from before this date. To gain access to your medical online please complete the application form (attached or collect from our reception team) and drop off at the Surgery.

If you do not currently have access to Systm 1 online you will need to provide 2 forms of identification – one should be photo ID such as a driving licence or a passport and the other is proof of address within the past 3 months. Once we have this information we will follow the necessary process for you to gain on-line access.  You will be informed when this is live by one of the administration team.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. A member of the practice team may also talk to you before you are given full record access to make sure that having access is of benefit to you. If you are concerned that seeing your records is not right for you, you should speak to your practice.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your GP health record by requesting this information via our Reception Team. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

Please see below the information leaflet and forms for you to complete and return to our Reception in order for us to grant you access. Please be aware, you will need to bring a form of photo ID with you when you bring in the paperwork. 

Leaflet Patient Access to Online Records.pdf

Patient Online Access to Records Application Form.docx

Proxy Consent form.docx