Through this website, we hope to improve our services to all our patients and enable you to find the information required at the click of a mouse. You can order repeat prescriptions online, download registration forms, cancel existing appointments, change your name and address and much more.
You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments. You can also allow the nurses to collect travel information by using the Travel Form.
We are always looking to improve our services so please leave feedback through our contact page, or better still join our Patient Representation Group (click the link on the right for details). We hope that with your help and co-operation we will be able to make this website a better place for all your online needs.
Please note that we do not offer walk-in services. All appointments must be pre-booked either directly at the surgery, using our automated telephone service or online.
Activity on Referral
Activity on Referral is a countrywide fitness scheme which is available to join through your GP, Practice Nurse or Health Visitor. The scheme is based around a reduced rate leisure membership and combined 12 week programme of physical activity.
Who is Eligible?
Activity on Referral is available to people over 16 years of age who are currently inactive. Patients can be referred for a range of reasons including; being overweight/obese, issues with smoking, those suffering from depression, anxiety, mild bone and joint problems, patients with Parkinson, MS, diabetes, asthma, hypertension and back pain.
GP Extended Access is here
NHS Nene Clinical Commissioning Group is ensuring access to primary care services, including GPs and nurses, is much easier with an extra 334 appointments per week now available.
Under the GP Extended Access Service patients registered with Nene Member Practices will be able to make appointments at times that are more convenient to them, including evenings until 8pm, weekends and Bank Holidays.
Benefits of the GP Extended Access Service include:
- Appointments at more convenient times
- 334 additional appointments per week for patients
- Wide range of appointments available with different healthcare professionals
Dr Naomi Caldwell, Clinical Primary Care lead said: “We understand our patients are leading increasingly busy lives and there is now much more demand to be able to see a GP or nurse outside normal working hours.
“The GP Extended Access Service has been commissioned to make it much more convenient for patients to book an appointment at a time which suits them, including evenings and weekends. Patients needing a primary care appointment will still contact their GP practice in the usual way but now may be offered an appointment with the GP Extended Access Service, if this is right for them.”
The service is being delivered by a collaboration of GP practices in the area and is exactly like an appointment at a patient’s GP practice.The service can see babies and children, and nurse appointments for certain treatments may be available where required.
If a patient wishes to attend an extended hours appointment, they may be given an option to travel to another local GP practice or a central hub and may not necessarily see their own GP. This means that extended access appointments require patient consent for sharing their records. Patients preferring to see their usual GP or practice nurse should book an appointment with their practice during normal opening hours.
Patients will still need to contact their GP practice in the usual way to request an appointment. If there is no appointment available at the practice, patients may be offered an appointment with the GP Extended Access Service, if this is right for them.
Patients needing urgent care when their practice is closed should continue to call NHS 111 in the usual way.
For more information, visit the website https://www.neneccg.nhs.uk/gp-extended-access-service/
Fair Processing Notice for Patients - GDPR
Your Information, Your Rights
Our Fair Processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.
The notice reflects:
- What information we collect about you
- How and why we use that information
- How we retain your information and keep it secure
- Who we share your information with and why we do this
The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.
A full copy of the Fair Processing Notice is available to download HERE or from Reception at the surgery.
Our reception staff are here to help you get the right service for your needs.Please don’t be offended if they ask what the problem is when you call to make an appointment.
The Receptionist / Care Navigator might suggest you see an alternative health care professional:
- First for Wellbeing
- Nurse Practitioners
- Sexual Health
- Talking Therapies
Thank you for helping us to help you.
Electronic Prescription Service
|Making life easier for you |
|The NHS offers an Electronic Prescription Service to help make collecting your prescription easier. Your GP can send it electronically to your local pharmacy for you to pick up. Please call in to find out more, pick up a leaflet and/or nominate your chosen pharmacy.|
SystmOnline - Our patient online service
With SystmOnline, you can book and cancel appointments, view your appointment history, order your repeat medication, update your contact details and now view you summary clinical record and detailed coded record. Before using the service, you must be registered. In most cases, you will need to do this in person at the surgery and you will need proof of ID for security purposes.
If you're already registered, click on the logo below to access the service:
You can Download a user guide Here.
You can also access SystmOnline using your iPhone, iPad or Android smartphone or tablet. Download the app from the Apple App Store or Google Play Store.
(Site updated 07/02/2019)